This week, your key decision is selecting the best method to manage chloramine in your household water. New Castle's water system uses chloramine as a disinfectant, and you're weighing two technical approaches to address it.
How many samples and wells stand behind the figures, and what a small sample means
The water system serving New Castle, Wilmington, and surrounding areas is operated by Veolia Water Delaware, Inc., serving over 100,000 people through more than 38,000 connections. The EPA’s public water system records reflect a comprehensive monitoring program. These records represent system-wide sampling rather than measurements from individual homes. While numerous samples across multiple points inform the data, the exact number of samples for chloramine is not directly stated, so it’s important to recognize that system-wide figures do not replace personalized water testing.
How seasonal or multi-year variation shows in the record (dates and ranges given)
The water system’s treatment processes and monitoring are ongoing, with data updated through the end of 2023. Though specific chloramine concentration ranges over seasons or years are not detailed in the records, consistent testing ensures that the disinfectant levels meet operational standards without health-based violations reported. Seasonal fluctuations in source water quality or treatment adjustments might affect chloramine levels mildly, which is typical for surface water systems.
How the treated water differs at the tap once the documented technology is in place
Employing the Fleck Chloramine (City Water) Filter modifies the water reaching your taps by reducing chloramine effectively. This system is designed to address chloramine through proven filtration technology, without requiring professional labor—it ships ready to configure in your household. The outcome is water with reduced chloramine presence, improving taste and minimizing potential irritants associated with chloramine use in water treatment.
What 'detected', 'median' and 'range' mean in the sampling record on this page
In the government sampling records for New Castle’s water system, terms like "detected," "median," and "range" describe data collected across the network. "Detected" means that instruments measured chloramine in system samples but does not indicate a violation or unsafe condition. "Median" represents the middle value among multiple measurements, showing typical levels. "Range" outlines the lowest to highest measurements found during sampling. These terms help contextualize water quality but do not specify individual home water conditions.
Why aesthetic secondary standards differ from health-based limits, applied to this constituent
Chloramine levels relate mainly to disinfectant effectiveness and water aesthetics, such as taste and odor. The Environmental Protection Agency sets secondary standards for parameters like total disinfectant residuals intended to minimize aesthetic concerns, which differ from health-based limits designed to prevent health risks. In New Castle, no health-based violations for chloramine or related disinfectants are recorded, indicating compliance with safety regulations. Exceeding secondary standards may prompt aesthetic considerations but does not imply unsafe water.
In conclusion, the record here covers the public water system for New Castle as a whole, characterizing source water, treatment, and monitoring practices. For individual household water quality, testing is necessary. The authoritative records are accessible through EPA’s public water system data for Veolia Water Delaware, Inc., system DE0000564.
Where this information comes from
Source: EPA SDWIS public water system record. Sampled 2023-12-31. These figures describe the public water system's record, not the plumbing inside any individual building.
On record: EPA SDWIS record for VEOLIA WATER DELAWARE, INC (DE0000564), surface water supply, serving 100495 people: 0 health-based violations of 1 total; lead 90th percentile 0.002 mg/L

