If you notice a distinct, clean scent or taste in your water that some describe as 'chemical' or 'swimming pool-like,' chlorine is often the cause. In Crittenden County, groundwater supplies managed by West Memphis Waterworks carry treated water that includes chlorine to meet safety standards and protect public health.
Household Signs That May or May Not Indicate Chlorine
Presence of a noticeable taste or smell
Chlorine can impart a mild to moderate taste or odor, sometimes described as sharp or medicinal. This is common but not a health concern in West Memphis Waterworks’ supply, which has no health-based violations on record.
Water discoloration unrelated to chlorine
Yellow or brown water typically comes from rust or sediments, not chlorine levels.
Skin or eye irritation
While rare, some people find chlorine can cause dryness or mild irritation, but many factors in household plumbing or personal sensitivity could be involved instead.
Water staining fixtures
Chlorine alone does not cause staining; other minerals might be responsible.
Water Changes at the Tap After Using a Filtration System
Reduction in chlorine taste and smell
The Pentair Chlorine Taste & Smell Filter works to reduce the presence of chlorine, improving water aesthetic qualities.
Water clarity and freshness
Filtered water often appears cleaner and can have a fresher taste, improving drinking and cooking water quality.
Maintained flow rate
Properly configured filtration equipment is designed to deliver treated water without reducing household water pressure.
Fixtures, Appliances, and Processes First Impacted
Drinking water taps and kitchen fixtures
These faucets are most commonly affected by chlorine taste and smell, as water is consumed directly here.
Ice makers and coffee machines
These appliances can reflect chlorine presence, affecting beverage flavor.
Showerheads
Chlorine odor may be noticed more during showering due to warm water releasing chlorine gases.
Steps to Narrow Down Water Quality Issues
Check for chlorine presence yourself
Simple test strips available for household use provide a preliminary measure of residual chlorine.
Review West Memphis Waterworks’ water quality records
The system serves 24,419 people with groundwater-sourced supply and no health-based violations, confirming routine treatment and monitoring.
Consider professional laboratory testing
If uncertainty persists, a certified lab test of your home water can determine exact chlorine levels and other constituents.
Evaluate plumbing and fixture age
Older materials might interact with chlorine differently; inspecting these can clarify water issues.
Comparing Chlorine Data with Neighboring Areas
Recognize that chlorine usage varies by system
Although neighboring counties may also treat with chlorine, treatment methods and water sources differ, so direct comparisons have limits.
Focus on official water system records
EPA’s SDWIS data for West Memphis Waterworks shows no violations and treatment codes indicating surface and groundwater processes, which might contrast with adjacent systems’ profiles.
Avoid assuming local household water is identical to system averages
Water quality can vary between homes due to plumbing, usage patterns, and localized conditions.
After measuring your household’s daily water use to understand demand, consider the Pentair Chlorine Taste & Smell Filter. This system ships ready to configure and is designed to reduce chlorine-related taste and odor issues experienced in Crittenden County homes relying on West Memphis Waterworks' treated groundwater supply.
Where this information comes from
Source: EPA SDWIS public water system record. Sampled 2025-12-31. These figures describe the public water system's record, not the plumbing inside any individual building.
On record: EPA SDWIS record for WEST MEMPHIS WATERWORKS (AR0000156), groundwater supply, serving 24419 people: 0 health-based violations of 1 total; lead 90th percentile 0.001 mg/L
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