I haven’t received it and can’t get a tracking number? It’s a pretty expensive item and I have no idea where it is.
We especially like this style of water improvement system because it does not rely on salt to perform. It automatically backflushes itself every 8 days, so the filter media is kept clean (just like a sand pool filter).
We live in southern Texas, near San Antonio, where the water is extremely hard. While this filter is not published to do much about the hardness, shower water stains and shampooing is very much improved.
This water filter is everything they claim it to be.
This system is effective and reasonably easy to install. There are helpful how-to videos available on YouTube.