Fleck Whole-Home + Drinking Combo System

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What should I write down before asking for advice on my whole-home drinking water?

Start by noting your water source and local water provider. For York County residents in Biddeford and Saco, the public water system is the MAINE WATER COMPANY BIDDEFORD SACO DIVISION, which serves about 42,508 people. Record any taste, staining, or water flow issues you observe, and whether your water comes from surface sources or a private well to give context when seeking help.

How do I rule out causes cheaply before considering lab tests?

Begin with simple checks like observing water clarity and odor, checking for staining on fixtures, and verifying if neighbors experience similar issues. Confirming your household uses public water can help focus on distribution system factors rather than private well problems. If no visible or taste concerns arise, a certified lab test may not be immediately necessary. If issues persist, an independent water test can clarify your home's specific water chemistry.

How does water differ at the tap once treated with the Fleck Whole-Home + Drinking Combo System?

Once configured, this system works comprehensively to address the factors that cause aesthetic issues such as staining or taste abnormalities. It uses a 32,000-grain capacity technology designed to condition water at every faucet and outlet, improving overall water quality across the entire home. This means the water you drink, cook with, and bathe in is consistently treated for the concerns documented in your water system’s records.

What sets my water concerns apart from the two problems most often confused with them?

It is important to distinguish between issues related to the municipal water supply and those stemming from household plumbing or private wells. For example, lead levels reported by the public system reflect sampling from within the distribution network but do not measure your home's internal plumbing. Also, aesthetic factors such as chloride or dissolved solids affecting taste and staining do not imply health risks but can cause discomfort or cosmetic damage.

What do 'detected', 'median', and 'range' mean in my water system's sampling record?

'Detected' indicates that a measurement instrument found the presence of a substance, not that it breached any health or safety level. 'Median' represents the middle value among all measurements taken, while 'range' shows the span between the lowest and highest values recorded. These terms help describe the variability and typical values found in the public water supply serving your area.

How do I read the median and range numbers as a homeowner?

For example, the lead 90th percentile for your system was 0 mg/L on the last distribution sampling date, meaning most homes tested showed no detectable lead at tap points sampled. However, since this is a distribution-level measure, it does not guarantee your home’s water has no lead; household plumbing can differ. Knowing this helps decide if you need a specific household water test to confirm your own water’s safety and quality.

What is the single test I should order to settle my home's water question?

Ordering a certified laboratory test of your household's tap water for relevant contaminants and aesthetic factors is the definitive step. This will provide personalized data to determine if treatment is needed and confirm the effectiveness of any equipment chosen. With that result, the Fleck Whole-Home + Drinking Combo System can be confidently selected to address your specific household water quality concerns.

Where this information comes from

Source: EPA SDWIS public water system record. Sampled 2024-12-31. These figures describe the public water system's record, not the plumbing inside any individual building.

On record: EPA SDWIS record for MAINE WATER COMPANY BIDDEFORD SACO DIV (ME0090170), surface water supply, serving 42508 people: 1 health-based violations of 1 total; lead 90th percentile 0 mg/L