Contact WaterSoftenerPlus

We’re here to help with product questions, orders, warranties, and support.

Customer Support

📧 Email: watersoftenerplus@gmail.com
📞 Phone: (Optional — add your customer service number if available)
📍 Mailing Address:
WaterSoftenerPlus
Tampa, Florida, USA

Business Hours (EST):
Monday–Friday: 9:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed

We aim to respond to all customer emails and inquiries within 24–48 business hours.

Order & Shipping Support

If you have questions about an existing order, please include your order number in the subject line or body of your message.
For shipping updates or tracking assistance, please visit your order confirmation email or contact us directly.

Warranty & Returns

For warranty claims or product returns:

  • Email: watersoftenerplus@gmail.com

  • Subject line: “Warranty Claim” or “Return Request”

  • Include your order number, product name, and photos (if applicable).

You can also review our full policies here:

Wholesale & Dealer Inquiries

Interested in carrying our products or partnering with us?
Please contact us with the subject line “Dealer Inquiry” and include:

  • Business name and website

  • Contact name and phone

  • Type of products or quantities of interest

Media, Partnerships & Affiliates

For marketing, sponsorship, or affiliate collaborations, email us at
📧 watersoftenerplus@gmail.com
with the subject line “Partnership Opportunity.”

Mailing & Warehouse Information

All shipments and returns are processed from our Florida warehouse network.
Please contact us for the nearest authorized return address before shipping any product back.

Unauthorized or unmarked shipments may be refused.

Important Links

Need Immediate Help?

If your issue is urgent (e.g., freight damage or order cancellation), please write “URGENT” in your email subject line.
We prioritize urgent cases and typically reply within the same business day.

✅ Compliance Benefits:

  • Meets Shopify “Contact Information” and Google Merchant requirements.

  • Provides accessible communication methods for ADA and trust verification.

  • Matches all previously published policy pages for cross-linking.