Tired of City Water Issues?
The problem
City water often contains multiple contaminants that impact your daily life—from hard minerals that cause scale buildup to chlorine and chloramine that affect taste and safety. Hard water leaves your skin and hair feeling dry and can damage appliances like dishwashers and water heaters, reducing their lifespan and efficiency.
At the same time, chlorine and chloramine, used to disinfect municipal water, can create unpleasant odors and tastes that make drinking and cooking less enjoyable. These chemicals can also irritate sensitive skin and eyes during showers, affecting your family's comfort and health.
Many single-stage water treatments focus on just one issue, leaving other problems unresolved. Without a comprehensive solution, you continue facing the hassles and health concerns of poor city water quality—making whole-home protection a necessity for better living.
How it works — the three-stage filtration that fixes it
The City Family Water System combines three complete units designed to tackle city water problems head-on. Stage 1 features the Fleck 5600SXT Water Softener, which removes hardness minerals to protect your skin, hair, dishes, and appliances from scale buildup and damage.
Stage 2 is the Whole-House Catalytic Carbon Filter that efficiently strips chlorine, chloramine, taste, and odors from every shower and tap, improving water quality and comfort throughout your home. Stage 3 uses the Nelsen Premier 5-Stage RO Drinking System, providing bottled-quality, remineralized water specifically for drinking and cooking purposes.
Each filtration stage comes as a complete tank with a control head, bypass valve, and fittings for easy installation. The system includes a water test and expert sizing to ensure ideal performance for chlorinated municipal water and homes with 1–3 bathrooms. Periodic maintenance involves regenerating the softener and replacing RO membranes and carbon filters as needed, ensuring continuous, reliable protection.
What it removes
Product features
What you’ll notice
Ready to fix it for good?
Transform your city water with one complete, expertly engineered system. Enjoy soft, clean, and great-tasting water from every tap—order your City Family Water System today.
Frequently asked questions
Can this system handle chloramine as well as chlorine?
Yes, the Whole-House Catalytic Carbon Filter stage is designed to effectively strip both chlorine and chloramine from your city water.
Is this system suitable for a home with multiple bathrooms?
The City Family Water System is ideal for homes with 1 to 3 bathrooms, providing comprehensive treatment for typical household water usage.
How often do I need to maintain the system?
Maintenance includes periodic regeneration of the softener and replacement of the RO membranes and carbon filters, which your install guide and expert support will help you schedule.
Will this system improve the taste of my drinking water?
Absolutely. The 5-stage RO drinking system delivers bottled-quality, remineralized water that tastes clean and fresh.
Does the system protect all water outlets in my home?
Yes, the softener and carbon filter stages treat water for every tap and shower, ensuring whole-home protection.
What if I’m not satisfied with the system?
Water Softener Plus offers a 90-day money-back guarantee plus a lifetime warranty on tanks and valves for your peace of mind.